A HIGHER STANDARD OF SERVICE. A DEDICATED PARTNER FOR YOUR FACILITY.
Managing a facility is about far more than maintaining equipment. It means protecting valuable assets, minimizing operational interruptions, coordinating maintenance schedules, and ensuring your building is always ready to perform. At Precision Service & Installation, we understand those responsibilities because we’ve spent decades supporting the facilities that depend on reliable specialty building systems every day.
That’s why we created PSI Facility Care Concierge™ a personalized client support program designed to extend far beyond the traditional service call. Rather than waiting for equipment failures or annual inspections, your dedicated Concierge works proactively with your team throughout the year, helping coordinate preventive maintenance, answer technical questions, monitor developing concerns, and provide a single, reliable point of contact for all of your specialty building systems.
Whether your facility operates a convention center, hotel, school, municipality, church, recreation center, athletic complex, or commercial building, the goal remains the same: protect your investment while keeping your facility operating safely, efficiently, and event ready. Through scheduled check-ins, proactive communication, maintenance planning, service coordination, and ongoing technical support, PSI Facility Care Concierge™ provides the confidence that your facility is supported by professionals who understand both your equipment and your operational priorities.
At Precision Service & Installation, we believe exceptional service isn’t measured by how quickly we respond when something breaks it’s measured by how effectively we help prevent problems before they occur. PSI Facility Care Concierge™ reflects that commitment, providing the personalized attention, professional guidance, and long-term partnership our clients have come to expect from every member of the PSI team.
"BECAUSE EXCEPTIONAL SERVICE SHOULDN'T BEGIN WHEN SOMETHING BREAKS."
At Precision Service & Installation, we believe exceptional service isn’t measured by how quickly we respond when something breaks it’s measured by how effectively we help prevent problems before they occur. PSI Facility Care Concierge™ reflects that commitment, providing the personalized attention, professional guidance, and long-term partnership our clients have come to expect from every member of the PSI team.
YOUR FACILITY NEVER TAKES A MONTH OFF — NEITHER DO WE.
A successful facility doesn’t operate on an annual maintenance schedule it operates every day. Meetings are scheduled, guests arrive, classrooms are occupied, tournaments are played, and community events continue regardless of when your last service visit occurred. That’s why Precision Service & Installation created PSI Facility Care Concierge™ to provide continuous support long after our technicians leave your facility.
Every client enrolled in our Preventive Maintenance Program+ is supported by a dedicated Facility Care Concierge who serves as your year round resource and primary point of contact. Through proactive communication, scheduled check-ins, maintenance planning, service coordination, and ongoing technical guidance, your Concierge helps ensure your facility receives the attention it deserves not just when service is due, but throughout the entire year.
Your Concierge works alongside your facility team to review inspection reports, answer operational questions, monitor developing concerns, coordinate future maintenance, prioritize recommended repairs, and assist with long-term planning. By staying engaged between service visits, we help identify opportunities to address small issues before they become operational disruptions, emergency repairs, or unexpected capital expenses.
At PSI, we believe exceptional service is built on relationships, communication, and trust. PSI Facility Care Concierge™ reflects that commitment by providing every client with a personalized level of support designed to simplify facility management, protect valuable building assets, and deliver the confidence that experienced professionals are always just a phone call away.
PSI BUILDING SYSTEMS CONCIERGE™
WHITE-GLOVE FACILITY SUPPORT FOR MISSION-CRITICAL ENVIRONMENTS
Luxury hotels, convention centers, arenas, conference facilities, and premier event venues operate under a different set of expectations. Every meeting, banquet, convention, performance, and special event depends on building systems that perform flawlessly. Even a minor equipment issue can impact guest satisfaction, disrupt operations, and affect your facility’s reputation. That’s why Precision Service & Installation developed PSI Building Systems Concierge™—a premium support program designed for facilities where operational excellence is expected every day.
More than a maintenance program, Building Systems Concierge™ provides a proactive partnership focused on protecting your facility’s specialty building systems through ongoing communication, strategic planning, personalized support, and priority coordination. Your dedicated Concierge works closely with your engineering, operations, and facility management teams to help anticipate needs, coordinate maintenance, review service history, and ensure your equipment continues to operate at peak performance throughout the year.
PREMIUM SUPPORT. PERSONALIZED SERVICE:
With PSI Building Systems Concierge™ your facility benefits from:
Dedicated Concierge & Single Point of Contact
Priority Scheduling & Proactive Maintenance Planning
Ongoing Technical Consultation & Operational Guidance
Long-Term Asset Planning & Lifecycle Support
EXPERIENCE THE DIFFERENCE
MORE THAN PREVENTIVE MAINTENANCE —A COMPLETE FACILITY SUPPORT PROGRAM
PSI Facility Care Concierge™ was created to provide ongoing support that extends well beyond scheduled maintenance visits. Designed around proactive communication, operational planning, technical guidance, and long-term asset management, every feature of the program is intended to simplify facility operations while helping protect your investment throughout the entire year.
YOUR CONCIERGE PROMISE
- A Dedicated Partner
Not just another service provider.
- Proactive Communication
We stay connected throughout the year.
- Professional Guidance
Answers when you need them.
- Priority Coordination
Helping keep your facility event ready.
- Long-Term Partnership
Protecting your investment for years to come.
YOUR CONCIERGE MEMBERSHIP INCLUDES:
Dedicated Facility Care Concierge™
A single point of contact dedicated to your facility’s specialty building systems.
PROACTIVE FACILITY CHECK-INS
Regularly scheduled bi-monthly or quarterly meetings virtually through Microsoft Teams® or by ZOOM to discuss equipment performance, answer questions, review upcoming events, coordinate maintenance scheduling, and identify developing concerns before they become operational issues.
PRIORITY SERVICE COORDINATION
Your Concierge manages scheduling, coordinates maintenance visits, tracks service history, and serves as your advocate whenever service, inspections, repairs, or emergency response are required.
ASSET LIFECYCLE PLANNING
Receive guidance on modernization, replacement planning, refurbishment opportunities, wallcovering recovery, and future capital improvements based upon the age and condition of your equipment.
ANNUAL OPERATIONAL TRAINING
Facilities change. Staff changes. Operating procedures should remain consistent.
Your PSI Concierge provides annual refresher training for engineering teams, operations personnel, event staff, custodial departments, and new employees to reinforce proper operation of specialty systems while helping prevent unnecessary wear and damage.
VENDOR & EVENT PROTECTION EDUCATION
One of the leading causes of damage to operable wall systems occurs during event setup and breakdown.
Your Concierge provides operational guidance and best practices that help protect your investment, including:
- Proper equipment staging
- Catering & coffee station placement
- Production case storage
- Vendor awareness
- Panel protection procedures
SYSTEM & EQUIPMENT PERFORMANCE REVIEWS
- Review technician findings together.
- Understand inspection reports.
- Prioritize repairs.
- Plan future maintenance.
- Budget with confidence.
TECHNICAL CONSULTATION
Questions don’t always happen during a service visit.
Your Concierge remains available throughout the year to answer operational questions, discuss equipment concerns, provide recommendations, and coordinate with your facility team whenever assistance is needed.
EMERGENCY SUPPORT COORDINATION
Should an unexpected issue occur before an important meeting, conference, tournament, or special event, your Concierge immediately coordinates with the PSI Service Department & Scheduling to expedite communication and response.
PEACE OF MIND
Perhaps the greatest benefit isn’t listed above.
It’s knowing your facility has a trusted partner actively helping protect one of your building’s most valuable operational assets every day of the year.
PSI Facility Care Concierge™
UPGRADE YOUR PREVENTIVE MAINTENANCE EXPERIENCE
Discover how our exclusive Concierge Program provides year-round support, proactive communication, operational guidance, priority coordination, and personalized service designed to help keep your facility operating at its very best.
→ Learn More About PSI Facility Care Concierge™